FAQ

GENERAL

• How much time do we need to set up?

  The Dj and/or Photobooth attendant will arrive at your function around 30-60mins before the start of our hire time. The setup time is not included in the hire time. Photographers arrive within around 10 mins before their start time.

• When is the best time to pay?

  If payment hasn’t been made prior to the event, then payment must be paid to our staff at the start of the function.

• What happens if we have booked and your staff becomes ill and cannot attend the event?

  Our staff are incredibly reliable, however in the highly unlikely situation that we cannot attend your event, we will do our best to replace them as quickly as possible with someone who is equally experienced. This is the advantage of booking with an agency as we have a large pool of staff on our books.

• Can you stay longer than what was originally planned?

  Providing we don’t have another job to go to after and our staff don’t have other commitments, then yes our staff can stay back longer. Overtime payment must be paid before we continue the overtime.

• Do I need to provide meals for the DJ, Photobooth attendant and Photographer?

  When you book our services, there is no requirement to feed our staff. However, we would definitely appreciate it. Generally speaking, fed and looked after musicians will perform best. Plus most venues will provide a staff discounted meal for crew members.

• Do I need to provide meals for the DJ, Photobooth attendant and Photographer?

  When you book our services, there is no requirement to feed our staff. However, we would definitely appreciate it. Generally speaking, fed and looked after musicians will perform best. Plus most venues will provide a staff discounted meal for crew members.

• Can I Choose a DJ or Photographer?

  We will provide you with the best possible DJ for their event.

  If you know who you’re after, you can request a specific DJ or Photographer, or you can let us expertly match our staff for your event.

• Do you travel outside of Melbourne?

  Yes we have travelled far and wide. However, we always suggest to customer’s to find a local supplier to avoid travel costs.

• How far in advance should I book?

  We basically work on a first in best dressed basis. Some weekends we get booked out quite quickly, especially in the busy period of Oct-Dec. So best to book sooner than later.